At Sobat Gaming, we respect your privacy and are committed to being transparent about how we collect, use, and share information about you. This Privacy Policy explains how we handle your personal information when you visit our website, use our mobile applications, or interact with us through any of our online services (collectively referred to as the “Services”). All materials and content found on this website are owned by and copyrighted to Sobat Gaming Indonesia.
This privacy policy outlines our commitment to handling your data with care. “Personally identifiable information” or PII refers to any details that could potentially identify you as an individual, either on your own or combined with other information. We take Indonesia’s privacy laws and information security standards seriously. This policy explains in clear terms how we gather, utilize, protect and manage your PII across our platforms. We encourage you to read through it carefully to gain a full understanding of our privacy practices and how we prioritize safeguarding your personal information in relation to our website and services. Our goal is to earn your trust through transparent and ethical data collection and usage.
Information We Collect
We gather personal data solely when necessary – such as to deliver our services, engage in communication, or enhance the quality of our offerings.
We collect information in two ways: if you provide information directly to us and if we passively collect information from you, like from your browser or device.
Information You Provide Directly to Us
When you use our Services, we may ask you to provide personal information to us, like when you register for an account, contact us with questions, or order a product from us. This information may include:
- Contact information, such as your name, email address, postal address, and phone number
- Account information, such as your username and password
- Payment information, such as credit card details
- Details like your age, gender, and hobbies fall under demographic data.
- Other information you provide to us through surveys, forms, or communications with our customer service team
Information Passively Collected from You
As you navigate through and interact with our Services, we may use tracking technologies like cookies to passively collect information about your device, browsing actions, and patterns. This information includes:
- Internet protocol (IP) address
- Browser type, version, and language
- Operating system
- Referring to web pages/apps
- Web pages, materials, or advertisements you have viewed or interacted with.
- Dates and times of access
- Data gathered via cookies, web beacons, and similar tracking methods.
We also work with third-party analytics partners to help us understand how visitors use our Services. These partners may use tracking technologies to collect information about you when you use our Services. The information collected can include:
- The sites and content you view.
- Your browsing activity.
- Additional details regarding your interactions with our services.
How We Use Information
We use the information we collect for a variety of purposes, such as:
- Provide, operate, and maintain our Services.
- Improve, personalize, and expand our Services.
- Comprehend and assess your usage of our services.
- Develop new products, services, features, and functionality.
- Engage in communication with you, directly or via our partners, for customer support, updates, and information about the Service, as well as for marketing and promotional activities.
- Process your transactions
- Send you text messages and push notifications.
- Find and prevent fraud.
Information Storage and Security
We use robust measures to help keep your information secure and prevent loss, misuse, unauthorized access, disclosure, or modification. However, no internet-based site or Service can be 100% secure, so we cannot guarantee the absolute security of any information you provide to us.
Information Retention
We will only retain your personal information as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
To ascertain the suitable duration for retaining personal data, we evaluate the volume, type, and sensitivity of the data, along with the possible risk of harm from unauthorised use or disclosure.
Under certain conditions, we might anonymise your personal data, rendering it unidentifiable to you. In such instances, we may utilise this information without additional notification to you.
Your Rights and Choices
Depending on where you reside, you may have certain rights and choices regarding how we handle your information. These may include rights to access, correct, delete, restrict, or object to our use of your personal information and the right to data portability.
To make a request regarding your personal information, please submit it by contacting us as indicated below. We will consider and respond to your request in accordance with Indonesia applicable laws.
To unsubscribe from marketing emails, please click the “unsubscribe” link included in such emails. You can also contact us as indicated below to update your preferences.
Cookies and Similar Technologies
We use cookies and other tracking technologies like web beacons, pixels, and mobile ad IDs to help personalize and improve your experience on our Services, analyze how you interact with them, monitor aggregate site usage, and provide customized ads.
To learn more about how we use these technologies, please visit our cookies Policy. To manage your cookies settings on this site and other websites, you can use the following tools:
- Most browsers let you remove and reject cookies. To do this, To achieve this, adhere to the guidelines found in the settings of your web browser.
- Many companies that use cookies and other tracking technologies are members of the Network Advertising Initiative or the Digital Advertising Alliance. Visit their websites to opt out of receiving tailored ads from member companies.
- Disable Cookies in Chrome
- Disable Cookies in Internet Explorer
- Disable Cookies in Firefox
Note you will still see generic, non-targeted ads even if you opt out.
Changes to This Policy
If we make material changes, we will provide you notice through the Services or by other means so that you may review the changes before continuing to use the Services. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and share personal information. Your continued use of the Services constitutes acceptance of any changes to this Privacy Policy.
Contact Us
If you have any questions about our Privacy Policy or information practices, you can contact us by email at:
